Etiket: teslimat

Royal Mail has once again missed its delivery targets for first and second class post, and the situation isn’t looking too rosy. Between March and June, the postal service delivered 85% of first class deliveries the next day, a slight uptick from 76% during the same period in 2025. But hold on, folks! That’s still way below the regulator Ofcom’s lofty 95% target. So, what’s going on here? Well, Royal Mail claims it’s making some progress as part of its turnaround plan.

Now, let’s get into the nitty-gritty. The company, which operates under International Distribution Services (IDS), has been wrestling with fierce competition in the delivery market. Fewer folks are sending letters these days, and to add to the misery, they’ve faced hefty fines from the regulator for failing to meet targets in recent years. But here’s the kicker: compared to the same time last year, the portion of first class mail delivered the next day has seen a significant rise. The second class mail, mind you, has also improved a tad, with more deliveries hitting the doorsteps within three days. “First Class performance is well ahead of where we expected to be at this stage of our Improvement Plan,” said Chief Operating Officer Jamie Stephenson. But don’t get too excited just yet; there’s “more to do” before they hit their delivery targets by May 2027.

The postal service has been under fire for its snail-like delivery speed from both politicians and the public. This year marks the second time Ofcom is investigating them for their failure to meet delivery targets. Last October, they slapped Royal Mail with a jaw-dropping £21 million fine for missing targets in 2024-25. In a shocking turn of events, postal workers from across the UK shared with the BBC that they were instructed to move or even hide mail from higher-ups to create the illusion that delivery targets were being met. How crazy is that?

Let’s not forget Gloucester, where residents have been left fuming over delays that sometimes stretched for months. The firm even admitted that their service there was “totally unacceptable.” They’re on a mission to improve, with a turnaround plan costing around £500 million over the next five years. “We know there is more to do,” Stephenson noted in a statement. It’s a hefty price tag, but it seems they’re willing to invest to get back on track.

In a twist of fate, IDS was snapped up in 2025 by Czech billionaire Daniel Kretinsky. So, what’s next for Royal Mail? Can they rise from the ashes and get their delivery game back on point? Only time will tell, but the clock is ticking…

Kaynak: Orijinal Haber

Royal Mail has once again missed its delivery targets for first and second class post, and this time, it’s not just a minor slip. Between March and June, the postal service managed to deliver only 85% of first class deliveries the next day, a slight increase from 76% during the same period in 2025. However, this remains far below the 95% target set by the regulator, Ofcom. So, what’s going on here? Well, Royal Mail claims it’s making progress towards its goals as it continues with its turnaround plan, but the reality on the ground tells a different story…

The company, owned by International Distribution Services (IDS), has been grappling with fierce competition in the delivery market, a decline in letter-sending habits, and hefty fines for failing to meet its targets. Jamie Stephenson, the Chief Operating Officer, stated that the first-class performance is ahead of expectations for this stage of their Improvement Plan. But let’s be honest, it still doesn’t cut it. Second-class mail delivery has seen some improvement, but just slightly. The goal is to hit those delivery targets by May 2027, which seems like a long road ahead…

Moreover, the public and politicians have been vocal about their frustrations over the slow postal service, and rightly so. Royal Mail is under investigation by Ofcom for the second consecutive year due to its inability to meet delivery targets. Just last October, they were slapped with a record £21 million fine for their dismal performance in 2024-25. And if that’s not enough, postal workers across the UK have come forward to reveal that they were instructed to hide mail from senior bosses, making it appear that targets were being met. Can you believe that?

In Gloucester, residents have faced delays of several months with their mail, and the company has admitted that their service there is “totally unacceptable.” This is a serious issue that impacts everyone, especially vulnerable residents who rely on timely deliveries. Royal Mail is pouring around £500 million into their turnaround plan over the next five years. But as Stephenson admitted, there’s still a lot of work left to be done…

The company was recently acquired in 2025 by Czech billionaire Daniel Kretinsky, and it seems like the challenges just keep piling up. With ongoing criticism and a tarnished reputation, the question remains: will Royal Mail ever get back on track? We’re all eager to see how this unfolds…

Kaynak: Orijinal Haber